Emergency Assistance

For qualifed clients, when resources from other agencies are not available, we can provide emergency financial assistance to help pay:

  • Rent
  • Security deposit
  • Utilities
  • Car or insurance payments 
  • Child care
  • Certain other essential needs

Please read the following testimonial about this program:

“After we received a five-day written notice from our landlord when we had four frozen bank accounts, Naperville CARES helped us and made a rent payment.  Naperville CARES called our landlord and worked with us to give us much needed help in a timely manner.  I do not know what we would have done without Naperville CARES."

— CARES Client

Clients seeking assistance need to call the Naperville CARES office between the hours of 9:00am and 11:30am to complete a detailed application over the phone. Clients will then be required to bring requested documentation to the Naperville CARES office.  Assistance is limited to once per year, per household.

Required Documentation:

  • You must be a resident of Naperville or a registered member of a Naperville congregation.
  • Your must provide photo I.D.'s, social security numbers or birth certificates for all residents of the household.
  • The name, address, and phone number of the employer of any currently employed members of the household.
  • The name, address, and phone number of your landlord where applicable.
  • Verification of monthly expenses and all sources of income.
  • A lease, mortgage statement or Section 8 statement to show proof of residency.

Contact us for more information including how to apply for our emergency assistance.